Privacy policy
Vintage Hotel Mercedes aims to respect the privacy of its customers and users of its website and social media, as well as to protect any personal data that may have been provided through any means of contact with our hotel chain.
For this reason, Vintage Hotel Mercedes has implemented the necessary technical and organizational security measures to ensure the safety and integrity of customers' personal data, thus preventing loss, processing, or unauthorized access in accordance with current data protection legislation.
In this regard, and in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament (GDPR), we provide below detailed information about how Vintage Hotel Mercedes processes your data.
Who is responsible for processing your personal data?
- Business Name: Almageya SL.
- Tax ID (N.I.F): B16439549
- Address: Av. Frederic Mistral, 30-34, Lloret de Mar, 17310, Girona (Spain)
- Email: reservas@vintagehotelmercedes.es
For what purpose do we process your personal data?
We will process the data obtained to manage the registration process and the relationship with website users, respond to user inquiries through different contact forms, and administratively manage the contracted service.
Specifically, at Vintage Hotel Mercedes, we carry out the following processing of your personal data:
- ONLINE RESERVATIONS: By completing the online reservation form, the user accepts and authorizes Vintage Hotel Mercedes to use and process the personal data provided for the purpose of managing the requested reservation and providing the contracted accommodation service. If the user has expressly consented to receiving commercial communications by checking the corresponding box on the form, their personal data will also be processed to send information about our news and offers via email.
Additionally, users making a reservation are informed that their personal data and reservation details will be shared with the companies within the Vintage Hotel Mercedes group that need to be involved in managing and executing the reservation for the purposes described above.
- CONTACT FORMS: By filling out the contact and feedback forms on the website, the user accepts and authorizes Vintage Hotel Mercedes to use and process the personal data provided to respond to inquiries, suggestions, and complaints, as well as to improve service quality. For proper handling and response to communication, personal data may be shared with companies within the Vintage Hotel Mercedes group to provide the most appropriate reply to the request.
Users may request the cancellation of their personal data at any time by sending an email to reservas@vintagehotelmercedes.es.
How did we obtain your personal data, and what is our legal basis for processing it?
The legal basis for processing your personal data is the express consent given by you in advance, as well as compliance with legal obligations under Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, and other applicable data protection legislation.
Thus, the personal data we process originates from the data subject or their legal representative. We do not process special categories of personal data, such as those revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, or health-related data.
Failure to provide the requested personal data or refusal to accept this privacy policy will make it impossible to subscribe, register, or receive information about our services.
In cases where a prior contractual relationship exists between the parties, the legal basis for administrative, tax, accounting, and labor obligations required under current legislation will be the existence of that prior business relationship.
How long will we keep your data?
Personal data will be retained for the duration of your relationship with us and, in any case, for the periods established by applicable legal provisions and for as long as necessary to address any potential liabilities arising from processing.
In any case, we will delete your data when it is no longer necessary or relevant for the purposes for which it was collected, after ten (10) years from the last service contracted, unless you have requested data deletion earlier.
Data processed for commercial purposes will be retained as long as you do not request its deletion. Users can revoke their consent for the processing of their personal data at any time by sending an email to reservas@vintagehotelmercedes.es.
Resumes (CVs) submitted to the company will be deleted two (2) years after receipt.
Who will receive your data?
Data will not be shared with third parties, except for companies belonging to the Vintage Hotel Mercedes group, service providers acting on our behalf, or when required by law. Data shared with companies within our group will be for the purpose of sharing the necessary information for proper service provision.
The information you provide through this website or the application will be stored on servers owned by Vintage Hotel Mercedes.
What are your rights?
Any individual has the right to obtain confirmation as to whether Vintage Hotel Mercedes is processing their personal data.
Therefore, you have the right to:
- Access your data: You can request access to your personal data stored in the files of the Vintage Hotel Mercedes group.
- Rectify your data: You can request the correction of inaccurate personal data.
- Delete your data: You can request the deletion of your personal data.
- Data portability: You can request to receive all personal data you have provided in an electronic format necessary for the contractual relationship with the Vintage Hotel Mercedes group.
- Object to data processing: You can request that your personal data not be processed.
- Restrict processing: You can request processing restrictions in the following cases:
a) While verifying the accuracy of your contested personal data.
b) When processing is unlawful, but you oppose data deletion.
c) When Vintage Hotel Mercedes no longer needs the data, but you need it for legal claims.
d) When you have objected to the processing of your personal data.
To exercise these rights, you must contact Vintage Hotel Mercedes, providing a copy of your national ID via email at reservas@vintagehotelmercedes.es or by mail at the following address:
Av. Frederic Mistral, 30-34, Lloret de Mar, 17310, Girona (Spain).
In any case, users have the right to file a complaint with the Spanish Data Protection Agency if they believe any of their data protection rights have been violated or if they consider that the processing of their personal data infringes Regulation (EU) 2016/679 of the European Parliament.
Modifications to the Privacy Policy
This Privacy Policy may be updated at any time to adapt it to legislative or jurisprudential developments. In any case, any legislative or judicial changes will be duly communicated via email or website notification.
This privacy policy is published on our website: https://www.vintagehotelmercedes.com.